Privacy Policy

This Privacy Policy outlines how Borak Motors (“we,” “us,” or “our”) collects, uses, protects, and discloses information obtained from users of our website, customers of our services, and participants in our investment program. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Identification Information: Name, address, phone number, email address, date of birth, and copies of your National ID (NID) or passport.
  • Driver & Vehicle Information: Driver’s license details, driving history, and vehicle registration numbers for car rental and leasing services.
  • Financial & Transactional Data: Bank account details, transaction history, investment amounts, and credit information for our dealership and investment program.
  • Technical Information: IP address, browser type, device information, and website usage data collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To process your requests for car rental, leasing, dealership purchases, and to manage your investment account.
  • Communication: To communicate with you about your bookings, investments, promotions, and important updates.
  • Legal & Regulatory Compliance: To verify your identity, conduct “Know Your Customer” (KYC) procedures, and comply with legal obligations and government regulations in Bangladesh.
  • Security & Fraud Prevention: To protect our services and users from fraudulent activities and unauthorized access.
  • Business Operations: To analyze market trends, improve our services, and personalize your user experience.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may, however, share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, auditors, and maintenance partners) who assist us in operating our business. These parties are bound by strict confidentiality agreements.
  • Legal Compliance: We may disclose your information if required by law or to respond to a valid court order, government request, or as needed to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We are committed to protecting your personal information. We employ industry-standard security measures, including data encryption, secure servers, and strict access controls, to safeguard your data from unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

  • Access & Correction: Request access to the personal data we hold about you and ask for any inaccuracies to be corrected.
  • Withdraw Consent: You may withdraw your consent for us to process your data at any time, subject to legal and contractual limitations.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@borakmotorsbd.com
  • Phone: +880-9609-016647
  • Address: Road #03, House #27, Nerala Residential Area, Khulna-9100, Bangladesh